vTools.Voting FAQ

General
*What is vTools?
vTools stands for Volunteer Tools. vTools simplify the administrative tasks to our volunteers via use of online tools, reduce time spent managing activities, and assist in member development.

*What is vTools.Voting?
vTools.Voting allows Sections, Chapters, and Affinity Groups to create electronic ballots. Electronic ballots give members an option to submit votes in their officer elections online (please note that this is different from the general IEEE elections). Currently this project is in the Pilot phase. If you would like more information please send an e-mail to vtools-voting@ieee.org.

Procedural
*Who can submit an electronic vote?
Any eligible member within the corresponding geographical area can vote in Section/Chapter/Affinity Group election. Additionally you must have an IEEE web account and your unit must participate in the vTools.Voting Pilot. Please note that you can only vote once. If you submit your vote electronically, you can not vote again in the same election.

*Who can create election ballots for electronic vote submission?
Each Section, Chapter, Affinity Group assigns an election manager who can create electronic election ballots.

*How do I get access to create election ballots?
Please e-mail your request to vtools-voting@ieee.org. Please note that your unit must participate in the vTools.Voting Pilot.

*How long is the ballot open?
This is tailored to section needs. Election managers should follow Membership and Geographic Activities Board Operations Manual (see section 9.4).

Technical
*What are the operating system and browser requirements for using the software?
While the software can run in various modern browsers running on different platforms, we recommend using latest versions of Internet Explorer, Firefox, Opera, and Safari.

*I think I found a bug. What do I do?
Please report the problem to vtools-voting@ieee.org. Please include detailed description: time when the issue occurred, what you did right before the problem happened, and detailed description of the issue. If possible, please attach a screenshot of the page where you saw the problem.

*Software does not work.
Please e-mail a detailed description of the problem to vtools-voting. Please include what you are trying to do and what does not work.

Usage if you are a voter
*What credentials do I need to log in?
Please use your IEEE web account.

*How do I register for an IEEE Web Account?
To register for an IEEE Web Account please go to http://www.ieee.org/webaccount.

*I have an IEEE Web Account, but forgot my username or password.
Please go to http://www.ieee.org/webaccount to recover your username or password.

Usage if you are an election manager
*What credentials do I need to log in?
Please use your IEEE web account.

*Can I use vTools.Voting system for purposes other than elections?
The primary purpose for the vTools.Voting system is for elections. If you want to use it for anything else please contact us at vtools-voting@ieee.org.

Feedback
*I really like the software. Who do I thank?
Please e-mail your feedback to vtools-voting@ieee.org. Please describe what you liked and why.

*I really do not like the software. What do I do?
Please e-mail your concerns and the ways that you think will make the software more beneficial to vtools-voting@ieee.org.

*I like the software, but I think some features will make it even better.
Please e-mail your ideas to vtools-voting@ieee.org. Please include a detailed description of the feature you would like to be added and the reason as to why you think it will be beneficial.